Return Policy & Process

We hope you love your items! If not, please see below to make Returns & Exchanges.

We have a 21-day return policy, which means you must submit a request to return within 21 days of the original delivery.  If approved, your return must be shipped within 5 days.

To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, unstained, undamaged, unwashed, unaltered, odor free and with original tags attached and intact and in original packaging.

You’ll also need the receipt or proof of purchase.

Exceptions / Non-Returnable Items
Certain items are Final Sale and CANNOT be exchanged/returned. These include: sale items, special occasion items, hair accessories, hats, socks/tights/booties and items purchased on clearance at prices ending in $0.97 or $0.99.

Pre-Order Items are returnable only for store credit - not a refund.

Shoe Returns: Shoes must be returned in the original shoe box and the shoe box packed in a shipping box. Shoes returned in bags or with markings, stickers, address info., etc. on the shoe box or missing the original shoe box will not be accepted.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and make a separate purchase for the new item.

Return Portal:

To start the return process, please use our Return Portal.  You may request a UPS return shipping label or use your own shipping label. If you request a UPS Label, $8.95 will be deducted from any refund due.

Click the link below for our Return Portal: 

Best Dressed Child Return Portal

Damages and Issues
Please inspect your order upon receipt and contact us immediately if any item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right for you.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. Pre-Order items are returnable only for store credit - not a refund. If more than 15 business days have passed since we’ve approved your return, please contact us at customercare@bestdressedchild.com.

You can always contact us for any return question at customercare@bestdressedchild.com.